Keith and his staff were absolutely fanstastic in helping with my engagement ring purchase. This was my first time (and hopefully the last). One thing that I liked about Keith was that he did not try to pressure me into making a purchase my first time in the store. Considering a few previous experiences, I almost expected him to, but it was the contrary. That was very important to me since this was my first time even looking at buying any kind of diamond. I like to do my research…especially for a big purchase like this. Not even only for the magnitude of cost but for what it would mean for years to come for who I was buying it for. Keith was patient throughout the whole process. There were a few other dealers that tried to get me to leave the store with diamond like they were a car dealer or something. The selection was great and he took time to explain all the details of diamonds(some that I honestly can’t remember) and settings and it was very much appreciated. He also made suggestions to help me stay within my budget (important as well of course). In all, it was a very pleasant experience. And most importantly…my girlfriend turned fiance loves it!! She tells me that she compliments on it all the time. I would certainly recommend them for anyone in the market for diamonds.